Privacy Policy

• Plan and run your wedding, event, farm tour, retreat, or stay booking.
• Process payments and deposits through Stripe.
• Send transactional messages — booking confirmations, payment receipts, RSVP confirmations, and reminders.
• With your ability to opt out at any time, send occasional post-event thank-you notes and review requests.
• Respond to your questions and provide customer support.
• Keep our systems reliable and secure, and prevent fraud or abuse.
• Comply with applicable legal obligations.

Hawk Ranch does not sell your information and does not share it for advertising. We share information only with the service providers we rely on to operate our booking system, and only as needed to provide it:

• Stripe — payment processing. Card and bank details are collected and processed by Stripe under its own terms.
• Supabase — our database provider. Your data is stored in a database encrypted at rest and access-controlled so each booking's information is scoped to the right people.
• Vercel — application hosting. Vercel delivers our website and booking system and does not retain your data beyond standard short-lived request logs.
• Resend and Google (Gmail) — delivery of email (booking confirmations, receipts, RSVP confirmations, thank-you notes, reminders).

We may also disclose information when required by law, court order, or to protect against fraud or abuse, and in connection with a business transfer (such as a merger or acquisition), subject to this Policy.

We retain personal information only as long as needed for the purposes described in this Policy, then delete or de-identify it. Our standard retention practices by category:

• Booking, contract & payment records — retained for the life of your booking and for up to seven years afterward, as required for tax, accounting, and dispute-resolution purposes.
• Guest list & RSVP information — retained through your event and for a reasonable period afterward for planning records, then deleted or de-identified; deleted earlier on request.
• Messages & correspondence — retained while your booking relationship is active and for a reasonable period after the last activity.
• Request logs (IP address, device, timestamps) — short-lived; retained only briefly for security and debugging.
• Opt-out and unsubscribe records — retained as long as necessary to honor your preferences.

If you ask us to delete your information, we will do so within a reasonable time, except where we are required to retain it for legal or accounting reasons.

Depending on where you live — including under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) — you may have the right to know what personal information we've collected about you, to request a copy of it, to request that we correct or delete it, and to opt out of certain uses. To exercise any of these rights, or to ask a question about your data, email contact@hawkranch.co. We will respond within the time required by law and will not discriminate against you for exercising your privacy rights.

In the preceding twelve months, we have collected the following categories of personal information as defined by the CCPA/CPRA:

We do not collect precise geolocation, biometric information, protected classifications, professional or education information, sensitive personal information (such as government ID numbers), or inferences for profiling. We have not sold or sharedpersonal information — including for cross-context behavioral advertising — in the preceding twelve months, and we do not sell or share the personal information of anyone, including consumers under 16 years of age. Because we do not sell or share personal information, we do not provide a "Do Not Sell or Share My Personal Information" link.

Every marketing, thank-you, or review-request email we send includes an unsubscribe link. Opting out stops those emails, but does not affect transactional messages tied directly to your booking (confirmations, receipts, RSVP notices) — those continue so you stay informed about your own event.

If you provide a mobile number, we may send text messages directly related to your booking, such as confirmations and reminders. We will send marketing text messages only with your prior express written consent, which you may revoke at any time — and consenting to marketing texts is never a condition of booking or purchase. Message frequency varies and message & data rates may apply. We do not share your mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Reply STOP to any text to unsubscribe, or HELP for assistance. You can also email contact@hawkranch.co at any time to update your preferences.

Our website and services are not directed to children under 13, we do not knowingly collect personal information directly from children, and we do not offer accounts to children. A wedding or event guest list may include the names of children (for example, flower girls, ring bearers, or young guests noted for meal planning) — this information is provided by the adult booking the event or submitting an RSVP on a child's behalf, and is used solely for event planning: headcounts, seating, and meals.

We protect your information using industry-standard practices, including encryption in transit, encryption at rest in our database, access controls scoped to each booking, and least-privilege access for our team. No system is perfectly secure; in the event of a security breach affecting your unencrypted personal information, we will notify affected California residents without unreasonable delay, consistent with California Civil Code §1798.82, and will comply with all other applicable breach-notification laws.

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.

If you have any questions regarding this privacy policy, you may contact us via our Plan Your Visit page, by phone at 888-299-4295, or by emailing contact@hawkranch.co.

Hawk Ranch
42149 Elm St., Murrieta, CA 92562